Every user in both our Sandbox and Production environments can receive support from within the software application.
Getting User Support:
SELF SERVE - Use the online knowledge base - http://support.loancirrus.com/
First, explore the articles with easy search terms. If you still need help after reading the suport articles then try the next option.
SMART CHAT - Found in the bottom RIGHT corner of every page within the solutions.
When Clicked...
Send a Message and you will receive a response.
Attach screenshots of a problem you may be experiencing. All your messages and replies are always available for your review.
You can quickly provide feedback on how well we're helping you.